cVision Support

If you need any support we kindly request you to submit your questions by e-mail to support@bestneural.net. We would highly appreciate you to include the following information with any technical support questions:

• Clear, detailed description of the problem or the question.
  Is the problem reproducible? If so, how?
  If a dialog box with an error message was displayed, please include the content.

• What version of Windows are you running?
  For example, Microsoft Windows XP Professional, Service Pack 1.

• What version of MS Excel are you running?
  For example, Microsoft Excel 2003.

• What version of cVision are you running?
  For example 2.0.0.316.

• What is your licence number?
  Please include your name and your licence number as it appears in the about screen.

Since we are continuously developing new solutions for you we would also highly appreciate your suggestions and comments as well as your ideas to cVision.